ILM Certificate in Leadership and Management (Change Management option) Level 5

This certificate ILM Certificate in Leadership and Management – Change Management course provides existing managers (or those considering a career in management) with skills to be able to identify, plan, implement, monitor and review change in an organisation. Key topics include: Assessing the Organisation Environment, Managing Improvement and Implementing Change.

By choosing to study this course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this ILM Certificate in Leadership and Management – Change Management course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Topics covered in this ILM Certificate in Leadership and Management – Change Management course

Unit 1: Managing Improvement

• How Organisations Compete
• What is Quality Management?
• Quality Systems
• Quality Monitoring
• Quality Metrics
• Measuring Customer Metrics
• Conducting a Quality Audit
• Business Improvement Planning
• Performance Standards
• Action Planning
• Monitoring Results

Unit 2: Understanding the Organisational Environment

• Uses of PESTLE Analysis
• Components of a PESTLE Analysis
• Information Gathering
• Political and Government Influences
• Economic Influences
• Social and Technological
• Social Trends
• Industry and Market Analysis
• Technology Trends
• Legal and Regulatory Environment
• Environmental Influences
• Ethics
• Key Drivers of Change
• PESTLE Impact Assessment

Unit 3: Managing and Implementing Change

• Monitoring and Control
• What is Change?
• The Benefits of Change
• The Role of Change in the Management Process
• Common Problems when Implementing Strategic Change
• Mission, Vision and Value
• External and Internal Analysis
• Market Opportunities and Threats
• Organisational Strengths and Weaknesses
• Identifying and Assessing Areas for Change
• How to Communicate Change
• Getting Buy-in
• Stakeholder Management
• Implementing Change
• Kotter’s 8-Step Model
• Managing Risk and Resistance to Change
• Organisation Structure
• Devising Operational Plans

Assessment

• This course is assessed through a series of tutor-marked assignments.
• All work submitted must be your own work. There is no exam with this course.
• As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.

• Anyone in a management or project management role with an organisation.
• Newly appointed or existing managers.
• People who wish to gain a professional, accredited qualification in the subject matter by home study distance learning.

• Level 3 certificate or equivalent qualification and/or relevant life and work experiences.
• As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
• Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria.
• The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.